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Wednesday, 15 July 2020

You’re Not Alone: WhatsApp Is Down All Over The World

You’re Not Alone: WhatsApp Is Down All Over The World

*Widespread outage affecting tons of users.

If you’re having issues sending and receiving WhatsApp messages, you aren’t alone. Users around the world are reporting outages with the service — including myself.

A quick check of popular outage reporting site Downdetector shows a massive spike in reports of issues. Now, about an hour into the large spike in reports of WhatsApp issues, the reports have started to level off, indicating that WhatsApp has started to address the issue.

At least on Downdetector, the biggest number of reports of WhatsApp issues are in Europe and South America, though when you think about it that makes sense considering the large WhatsApp user base in both areas.

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But as more reports come in, it’s clear this is a widespread issue beyond just those areas. There are fewer reports coming from Asia, but once again that makes sense considering it’s the wee hours of the morning as of now.

At least in my case, WhatsApp is refusing to send and receive messages, and the WhatsApp website has forgotten my connected device. That’s a pretty big outage — typically a smaller issue would simply result in delayed messages.

So, what can you do? Well, it’s pretty much “wait and hope it comes back soon.” You can always try force closing and reopening your app to re-establish a connection, but that’s basically a shot in the dark. If the backend service is having issues, you’re out of luck until WhatsApp figures things out on its end.

When WhatsApp service does come back, you’ll probably have to re-authenticate your WhatsApp web instance, since the secure connection will have been broken in the shuffle.

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